Mercedes Benz After-sales Service Shaoxing Warehouse of China Capital Logistics Formally Put into Operation
Since October 2021, China Capital Xinghui has carried out an in-depth analysis on the characteristics and demands of the Mercedes-Benz Shaoxing Warehouse.
To understand its transportation mode, transportation product type and costs quotation, China Capital Xinghui discussed and studied with the customer’s staff for many times during the period, and carried out the comprehensive feasibility analysis on the personnel structure, quality management, cost control, transportation advantages and specialties based on China Capital’s own professional proficiency and measurement resources. China Capital Xinghui quickly checked and calculated the transportation mode, transportation route, transportation costs, compiled bidding documents, and fully grasped the overall characteristics and resource demands of other warehouses to the greatest extent, and strove to optimize resources and maximize efficiency.
Different from the past, this bid inviting involved the transportation of after-sales parts for 4S stores and the batch-quantity after-sales parts supplemented by each warehouse, posing a greater challenge to the vehicle resources of China Capital Xinghui. The runners of the China Capital were not afraid of challenges.
After awarded with the project, China Capital Xinghui held the project launch meeting in March 2022 and then 2-month preparation was made actively. Before the operation personnel left Beijing, Yu Dong, the Party Branch Secretary and General Manager of China Capital Xinghui proposed that, the past experience should be summarized, lessons should be learned, and level-by-level checks should be made on the links of warehouse handover, transportation effectiveness and terminal delivery, etc. In addition, specific measures shall be formulated to guarantee accurate and safe delivery of orders; efforts should be made on customer services; the tenet of "customer orientation" should be always kept in mind. The demands of customers and end distributors should be deeply studied and understood. Better services should be provided for customers, and the customers’ satisfaction for China Capital Xinghui should be improved continuously; the pandemic prevention should be carried out appropriately to ensure the efficient operation under the effective pandemic prevention.
The links of personnel, materials, equipment, venues and resources were checked one by one, and each link was carried out appropriately. With the joint efforts of the customer and the project team of China Capital Logistics, Shaoxing Warehouse of Mesdes-Benz after-sales logistics was officially put into operation and launched smoothly.
